Using Photos and Descriptions to Sell
How well-written item descriptions and quality photos directly increase what guests order and how much they spend.
The two most powerful tools in menu design are things every restaurant already has: the ability to describe dishes in words and the ability to show them with photos. Used well, they can meaningfully increase what guests order and how much they spend.
Why Photos and Descriptions Matter
Research into menu psychology consistently shows that items with photos are ordered more frequently than items without them. A study published in the Journal of Consumer Research found that adding evocative, specific descriptions to menu items increased sales of those items by up to 27% and increased overall guest satisfaction.
Both tools do the same underlying work: they reduce uncertainty and build appetite.
Writing Descriptions That Sell
Be Specific, Not Generic
Compare:
- "Chicken with potatoes" — generic, uninformative
- "Free-range chicken breast, slow-roasted with rosemary and lemon butter, served with hand-crushed new potatoes and seasonal greens" — specific, evocative, value-communicating
Use Sensory Language
Texture, temperature, and technique are powerful in food descriptions. "Silky hummus with warm smoked paprika oil" creates a sensory expectation. "Hummus with oil" does not.
Mention Origins When Relevant
"Local" and "seasonal" are meaningful to a large segment of diners. If an ingredient has a notable origin, mention it. "Ibérico pork loin" tells a story.
Write in Your Voice
A casual bistro can be warm and a little playful. A fine-dining restaurant should be precise and restrained. Consistency of tone across all descriptions creates a menu that feels intentional.
Using Photos Effectively
Prioritize Your High-Margin Items
Focus your photography effort on: your highest-margin dishes, your most distinctive items, and your signature dishes.
Shoot for Mobile
Your digital menu is primarily viewed on a mobile phone. Vertical or square photos work better. Close-ups that fill the frame are more impactful. Clean backgrounds keep the focus on the food.
Natural Light Is Your Friend
A table near a window during daytime, with soft natural light, is enough to take compelling food photos with a modern smartphone.
Consistency Matters More Than Perfection
A consistent visual style creates a menu that looks intentional and professional. Three consistent photos look better than six photos with wildly different styles.
The Combined Effect
Photos and descriptions work better together than either does alone. A photo draws the eye. The description completes the picture. Together, they move a guest from "that looks interesting" to "I'm ordering that."
Build your menu with images and descriptions that drive orders. Try the demo to see how a well-presented digital menu looks.